How long does premium manual payment verification take?
Airtel, TNM, or National Bank transfers are audited manually by the Super Admin. Verifications are generally processed and activated within 1 to 2 hours of proof upload.
Why do some listings remain pending?
To preserve platform integrity, newly posted or submitted items may remain under review until the Super Admin confirms they meet the latest content standards.
Are document files uploaded to Msofi AI secure?
Yes. All uploaded PDF or DOCX files are securely hosted inside private, encrypted Supabase storage bins. No other user can query or reference your analytical context arrays.
How do I gain Verified account status?
Verified badges and enhanced privileges are granted to eligible users who submit the correct documentation and request review through our helpdesk form.
